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Simpson
Simpson

Extended Protection Plus Program Plan

FNA EXTENDED PROTECTION PLUSTM PLAN

FOR HONDA® GX ENGINES

This  Extended  Protection  Plus Plan   is limited to Honda  GX engines  utilized  as components of  SIMPSON® brand pressure washers models PS60918 and PS60919 purchased from Lowe’s Companies, Inc. on or after January 1,  2018.

PRODUCTS COVERED BY THIS EXTENDED PROTECTION PLUS PLAN:

Honda GX Series Engines (not including the exhaust emission control system , the evaporative emission control system, and  their components)

LENGTH OF EXTENDED PROTECTION PERIOD (COMMENCING IMMEDIATELY UPON EXPIRATION OF ORIGINAL HONDA LIMITED WARRANTY):

24 Months

To Qualify for this Extended Protection Plus Plan:

The Honda GX  engine must be an  original  component of  a SIMPSON brand   pressure washer  model PS60918 or PS 60919 purchased  on  or  after January 1, 2018  from (a) a Lowe’s Home Improvement store authorized to sell that product in the United States, Puerto Rico  or Canada or (b) online through any Lowe’s company website.  This Extended Protection Plus Plan applies to the original retail purchaser only and is not transferable.

 

What FNA Group, Inc. Will Repair or Replace Under This Extended Protection Plus Plan:

FNA Group, Inc. (“FNA”)  will repair or replace, at its option, any part that is proven to be defective in material or workmanship under normal use during the applicable Extended Protection Plus Plan time period. Repairs and replacements will be made without charge for parts or labor. Anything replaced under this Extended Protection Plus Plan becomes the property of  FNA Group, Inc. All parts replaced under this Extended Protection Plus Plan will be considered as part of the original product and plan coverage on those parts will expire coincident with the original Extended Protection Plus Plan.

 

To Obtain Service Under this Extended Protection Plus Plan:

In order to make a claim under the Extended Protection Plus Plan, the customer must:

  • Register the machine at SIMPSONCLEANING.COM upon your purchase of the machine
  • Retain a copy of the sales receipt for Extended Protection Plus Plan purposes
  • To receive service, contact SIMPSON Customer Service at 877-362-4271 and mention the Extended Protection Plus Plan. The Customer Service Representative (CSR) will provide the customer with the nearest authorized service center in the customer’s area.

NOTE: Work can only be performed at one of the FNA authorized service centers provided and any work done by non-authorized service centers will not be covered under this Extended Protection Plus Plan.

  • Take the complete machine including the spray gun, high pressure hose, spray wand and spray nozzles, along with a copy of your sales receipt, to the service center provided by the CSR for Extended Protection Plus Plan repair and inform them t hat the engine is in for service evaluation under the FNA Extended Protection Plus Plan.

Note: The FNA Group reserves the right to repair the unit using refurbished, rebuilt or after market components. Repairs will be covered for the remainder of the Extended Protection Plus Plan. In some cases, the replacement of the engine may be necessary due to the amount of damage to the engine. In these cases the Extended Protection Plus Plan ends at replacement of the defective engine.

The Extended Protection Plus Plan covers defects in material or workmanship only and does not cover the following:

  • Standard wear items such as spark plugs, air filters, oil changes.etc.
  • Adjustments to items such as carburetors, valves or rocker arms
  • Issues that are deemed to be due to bad or improper fuel usage or storage.
  • Failure to follow the operating instructions in either the Honda Engine Owner’s manual or the SIMPSON Pressure Washer Owner’s Manual.
  • Use of the equipment beyond its stated capabilities or usage.
  • Items damaged due to misuse or abuse
  • Items and components comprising the exhaust emissions control and/ or evaporative emissions control systems

Exclusions:

This Extended Protection Plus Plan does not cover:

  1. Any damage or deterioration resulting from the following:
    • Neglect of the periodic maintenance as specified in the engine owner’s manual
    • Improper repair or maintenance
    • Operating methods other than those indicated in the engine owner’s manual
    • Damage caused by the product on which the engine is installed
    • Damage caused by conversion to, or use of, fuel other than the fuel(s) that the engine was originally manufactured to use, as set forth in the engine owner’s manual and/or warranty booklet
    • The use of non-genuine Honda parts, other than those approved by Honda (other than recommended lubricants and fluids)
    • Exposure of the product to soot and smoke, chemical agents, bird droppings, sea water, salt, or other corrosive environments
    • Collision, fuel contamination or deterioration, neglect, unauthorized alteration, or misuse
    • Natural wear and tear (natural fading of painted or plated surfaces, sheet peeling and other natural deterioration)
  2. Consumable parts: This Extended Protection Plus Plan does not apply to parts deterioration due to normal wear and The parts listed below are among those not covered by this Extended Protection Plus Plan (unless they are needed as a part of another covered repair):
    • Spark plug, fuel filter, air cleaner element, clutch disc, recoil starter rope
    • Lubricant: oil and grease
  3. Cleaning, adjustment, and normal periodic maintenance work (carburetor cleaning and engine oil draining).
  4. Any engine that is part of a product that has ever been declared a total loss or sold for salvage by a financial institution or
  5. The exhaust emissions control / evaporative emissions control system s and all of their components (including  but not limited to the carburetor, intake manifold, air filter, ignition system, spark advance /retard system, air injection system, particulate controls, fuel tank, fuel cap, fuel line, pressure relief valves, control solenoids, electronic controls,  purge valves, vapor hoses, liquid vapor separator, carbon canister,  and  muffler) are not covered by this engine- only Extended Protection Plus Plan.

 

Disclaimer of Consequential Damage, Limitation of Implied Warranties, and Notice to Consumer:

FNA Group, Inc. disclaims any responsibility for loss of time or use of the engine, or the equipment in which the engine is installed, transportation, commercial loss, or any other incidental or consequential damage. Any implied warranties are limited to the duration of this written Extended Protection Plus Plan. Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions and limitations may not apply to you.  This Extended Protection Plus Plan gives you specific legal rights, and you may also have other rights, which vary from state to state. For consumers in Canada, the provisions contained in this written Extended Protection Plus Plan are not intended to limit, modify, take away from, disclaim or exclude any warranties set forth in or the operation of the Consumer Products Warranty Act, 1977 (Saskatchewan), the Consumer Product Warranty and Liability Act (New Brunswick), the Consumer Protection Act (Quebec), or any other similar provincial or federal legislation.